We always try to ship your order 3-5 business days (not including weekends) from when you place your order. We make your order from scratch! Please keep this in mind when placing your order.

Estimated shipping times
(This is estimated AFTER our 3-5 business day processing time)
United States: Varies by selection at checkout
Canada: 7-21 business days
Europe: 14-30 business days - we ship from the other side of the planet :-) 

Coupon codes and gift cards
Only one coupon code allowed per order.
Gift cards can be purchased at a discount with coupon codes, therefore they cannot be used in combination with any other offer.
Rewards points cannot be combined with coupon codes or gift cards.

International Orders
Shipping costs do not include any import & customs duties, taxes, or VAT that may apply, and are determined by your country's policies. We are not responsible for fees incurred or delays due to customs. 

Ex. If your order is going to Canada (we are a US based company), you will likely have to pay Canadian duty on the value of the goods depending on the province you are importing goods into.  Please contact your local customs/import office prior to placing your order.

Cancellations
Orders may be cancelled within 24 hours, as long as it has not been shipped. We cannot combine orders.

Returns and Exchanges
Non-custom items may be returned or exchanged within 1-3 days of delivery. Items must be in original packaging, unused and unwashed. Buyer will be responsible for all associated return shipping costs. If your item qualified for free shipping, the original shipping cost will be taken out of the refund. Refunds are issued in the form of store credit unless otherwise specified.  

Because custom items are made-to-order, returns or exchanges on custom items are not allowed. Double check your print choices to avoid custom order mistakes!

Please contact us with your order number to get the process started for any cancellations, returns or exchanges: JustKiddies@gmx.net

Damaged or Missing Items
Damaged and missing items must be reported within 48 hours of package delivery. Please provide your order number and photos including; interior AND exterior packaging, shipping label, invoice and package contents to JustKiddies@gmx.net

We accept all forms of payment at checkout, including Paypal and G-Pay. Email us at JustKiddies@gmx.net if you would like to use a method you don't see listed.